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Support

How can we help you?

Welcome to The Watts Shop Help Center. Find answers about our electric dirt bikes, parts compatibility, orders, shipping, and returns, so you can spend less time searching and more time riding.

FAQs

Got questions? We've got answers. Browse the most common questions from our riders about bikes, parts, orders, and support. Can't find what you're looking for? Our team is always ready to help.

Yes, you’re welcome to stop by our shop in Austin, TX. Contact us ahead of time to make sure the bike you want to see is in stock.

Yes, financing is available on select bikes through our partners. You’ll see the options at checkout.

We accept all major credit cards and other secure payment options at checkout. Financing options may be available on select bikes.

Yes. Once your order ships, you’ll get an email with a tracking number so you can follow it all the way to your door.

Yes, we ship across the U.S. Shipping costs and times depend on your location and the size of your order.

Most electric dirt bikes are built for off-road use. Street legality depends on your state and local laws, so check your local rules before riding on public roads.

Yes. We carry youth models with lower speeds, adjustable power modes and smaller frames, built to help kids learn safely. Always ride with proper safety gear.

Most batteries fully charge in 3 to 6 hours with the included charger. Fast chargers are available for select models.

Range depends on the bike, terrain and riding style. Full specs are on every product page.

Top speed depends on the model, from around 15 mph on youth bikes to over 50 mph on high-performance models. Check each product page for exact specs.

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